Stroke Helpline

If you have been affected by a stroke in any way, you may have many questions about what has happened and what is likely to happen in the future. You may be looking for information about stroke, practical advice and support, or simply someone to talk to.

The Stroke Helpline and Information Service is here to help. Contact us:

By phone: 0303 303 3100* (Mon–Fri, 9am–5pm)
By email: info@stroke.org.uk
By letter: Stroke Information Service, The Stroke Association, Life After Stroke Centre, Church Lane, Bromsgrove, Worcestershire B61 8RA.

* Calls from mobiles, BT, other fixed line or payphones cost no more than a call to a national 01 or 02 number and are included in any minutes you have as part of your phone/mobile package. 0303 numbers are reserved for use by the public and charity sector and no profit is made from calls to them. Ofcom and The Helplines Association recommend 0303 numbers as a generally more affordable alternative to 0845 numbers.

If English is not your first language you can speak to us using a telephone interpreter via Language Line. This service does not cost you anything beyond the normal cost of your call.  

When the Helpline is closed or all our lines are busy, you can listen to recorded information about stroke or request a free information pack. Some Helpline calls may be listened to or recorded for training and quality purposes, please tell us if you would prefer this not to happen. All calls are confidential.

You can read more about our service standards and how we measure our performance.

How can the Stroke Helpline help?

  • We can explain what puts you at risk of a stroke or TIA, and what measures help prevent a stroke
  • We can provide information about different types of strokes and their common causes
  • We can provide information about the stroke care pathway, including tests, treatment and rehabilitation
  • We can give guidance on steps to reduce the risk of another stroke if you have had one
  • We can give guidance on getting help and support after discharge from hospital
  • We can tell you about The Stroke Association's Life After Stroke Services and stroke clubs in your area
  • We can provide a listening ear when adjusting to life after stroke or TIA 
  • We can signpost to other local services for practical help and emotional support
  • We can send you leaflets and factsheets on all aspects of stroke from prevention to recovery


What can't we help with?

  • We cannot provide medical advice
  • We cannot offer detailed benefits advice
  • We cannot give recommendations about individual stroke services
  • We cannot recommend private health care providers


Social media
Find us on Facebook or Twitter.

Talkstroke
You may find it useful to join the TalkStroke discussion group which lets you share your experiences with other people who have been affected by a stroke.

Stroke News
We produce a free magazine called Stroke News every three months. It provides lots of useful information about strokes. Subscribe to Stroke News