Stroke Helpline and Information Service
If you have been affected by a stroke in any way, you may have many questions about what has happened and what is likely to happen in the future. You may want to know more about stroke and its effects, be looking for practical information and support, or simply someone to talk to.
We're here for you
The Stroke Helpline and Information Service is here to help. When the Helpline is closed or all our lines are busy, you can listen to recorded information about stroke or request a free information pack.
Contact us:
- By phone: 0303 3033 100* (Mon–Fri, 9am–5pm)
- By email: info@stroke.org.uk (Please include your postcode so we can direct you to local support where available)
By post: Stroke Helpline and Information Service, Stroke Association, Life After Stroke Centre, Church Lane, Bromsgrove, Worcestershire B61 8RA.
You can also get in touch through Facebook and Twitter.
- If you would like to contact us to have your details removed from our mailing list please email contactus@stroke.org.uk ensuring that you include your first name or initial, last name and postcode so that we can accurately remove you from our database. Alternatively you can speak to our team about the mailing list on 0300 330 0740.
- If English is not your first language you can speak to the Helpline using a telephone interpreter via Language Line. This service does not cost you anything beyond the normal cost of your call.
Some calls to our Helpline may be listened to or recorded for training and quality purposes, please tell us if you would prefer this not to happen. All calls are confidential.
When we are closed
If you suspect someone is having a stroke always use the FAST test and dial 999 immediately.
In a non-emergency situation please call:
- NHS Direct (England and Wales) - 0845 4647
- NHS 24 (Scotland) - 0845 424 2424
- GP out of hours service (Northern Ireland) - http://bit.ly/TCNnXN
- Samaritans are also available 24 hours a day, 365 days a year if something is troubling you - 08457 90 90 90