Ensure that everyone affected by stroke has access to the rehabilitation and lifelong support they need

My Stroke Association Connector was lovely and really reassuring. She made me feel like I wasn’t on my own.
Suzanne, stroke survivor

Why did we make this our goal?

  • 45% of stroke survivors feel abandoned when they leave hospital.

  • Many stroke survivors and their carers don’t get the physical or emotional support they need.

We want: 

  • Everyone affected by stroke to get the information, treatment and care they need to rebuild their lives. 

  • More people to benefit from our support. 

  • To see funders and health care providers increase investment in rehabilitation and lifelong support. 

Our achievements:

  • We launched Stroke Association Connect, a new service to give stroke survivors immediate support after they leave hospital. It offers outreach telephone calls providing reassurance, support with immediate worries and concerns, and signposting to ongoing support that people can access at the right time for them. We received 4,377 referrals from 107 different NHS teams. 

  • Our local support services like our Stroke Recovery Service and Communication Support Service moved to remote support so that we could keep supporting people during lockdown. 

  • Our local coordinators directly supported 41,017 people affected by stroke across the UK. 93% of service users who responded to our survey said that they’d recommend our services to friends and family. 

  • My Stroke Guide, our online stroke support tool, reached more people affected by stroke than ever, with a 53% increase in active users compared to the previous year.
  • Our 12-week video programme in partnership with the charity A Stroke Of Luck helped stroke survivors stay active at home. The videos were watched over 14,000 times by March 2021. 

  • Our Stroke Helpline supported 12,143 people and answered 18,055 enquiries.
  • We continued to develop our Digital Health Assistant (DHA), a tool driven by machine learning which will support people living with long-term health conditions. 

  • In June, Aphasia Awareness Month, we launched our ‘Getting online with aphasia’ guide. It’s been viewed on our website 6,500 times.
  • Over a million users accessed our web pages about stroke and recovery, an increase of nearly 50% over the previous year. Our social media community grew by over 13,500 (5.6%) from the previous year. 

  • We ensured that those without access to the internet were kept informed through Stroke News magazine and our information guides. Over the year we posted out over 210,000 print publications.
  • We awarded more than £300,000 in Hardship Grants and Life After Stroke Grants to support people affected by stroke in financial difficulties and to help them on their recovery journey.

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