Here are the answers to our most frequently asked questions. If you can't find the answer you are looking for then please email volunteering@stroke.org.uk 

How do I find out what roles are available?

Whether you’d like to support stroke survivors directly, support a group, raise awareness of stroke or help at events, we have a role to suit you. Take a look at the roles on offer and see if there is one that interests you.

Our role descriptions provide an insight into what is involved with each role and what training will be provided. Under each role, there is a list of the locations where the role is available and further details such as specific requirements and contact details. 

How do I apply for a volunteer role?

For most of our volunteer roles you will have to go through an application and selection process. Once you've found a role that you think is right for you, you can apply using the contact details supplied for that role in your particular area.

We will review your application form and get in touch, either to arrange an informal interview for the role you have applied for, or perhaps in some circumstances suggest an alternative role that we feel might be a better fit.  Occasionally, we might not have an appropriate role for you so we may signpost you to other organisations or charities.

At the interview, you can find out a bit more about us and the role you have applied for, and we can find out a bit more about you. 

For many of our roles, we also ask you to supply details of two people who would be willing to provide you with a reference to support your application, to participate in a trial period and undergo a Disclosure and Barring Service (DBS) check.

Will I receive an induction and appropriate training?

Yes. The member of staff or person who supports you will let you know when the next volunteering induction is being held and will guide you through the training you will need to undertake. For some roles, there is mandatory training that needs to be completed before you can start your volunteering.  It's important that you feel confident in your role and know exactly what you will be doing.

Our volunteer training will not only help you in your role, but increase your awareness of stroke and provide you with new skills and experiences too.

However, not all volunteer roles require training; volunteers at one-off events such as our Resolution Runs won’t need any training but will receive support from our Community and Events or Fundraising teams prior to and on the day of the event.  

Recognising your achievements

We want to make sure you feel valued and appreciated when you volunteer with us, because we know what a difference you make to our charity.

You’ll receive certificates to celebrate your volunteer hours, regular national communications where we celebrate volunteer successes and you’ll be invited to local volunteering celebrations. 

I want to volunteer but none of the roles are right – can I still volunteer with you?

Yes, we will absolutely do our best to find something that suits you if we can. We have many opportunities that may interest you. Please contact our Volunteering and Community Partnerships team or call 0207 566 1540.

How much time would I need to commit to volunteering?

There are no set obligations on time as it depends on the volunteer role you take on, and how much time you can give. Some volunteers might volunteer for two hours a week, one day a fortnight or get involved in one-off events that only last a few hours, while others might give two or three days a week. It really is up to you how volunteering fits in to your life and we will help ensure you find a role that suits the amount of time you are able to commit.

Do I need to have any specific skills?

For some roles, you will need specific skills and these are outlined in the role descriptions. If you’re enthusiastic, willing to learn and get involved, we’d love to hear from you. 

Will I require a Disclosure and Barring Service (DBS) check?

Yes, for some roles we do require a DBS check, and this is indicated on the volunteer role descriptions.

These are free of charge for volunteers and we will help you to complete them.

Can volunteers claim expenses?

Yes, you can. Once you’re a registered volunteer with us, you can claim reasonable travel costs to and from our offices, travel while volunteering and other expenses by arrangement. 

Can I still volunteer if I am disabled?

We try to make sure that our volunteering opportunities are accessible for everyone, however, if you would like to discuss any additional requirements that you may have, then please contact our national volunteering team on 0207 566 1540.

What if I have a criminal record?

Any volunteer roles where someone is working with and supporting stroke survivors are exempt from the Rehabilitation of Offenders Act, so it is important that you disclose any cautions or convictions that you may have on your application form.

Having convictions does not necessarily mean you can’t volunteer with us, and we will review applications from those with convictions on an individual case basis.

Will I be given equipment or a uniform?

If your volunteer role requires any particular clothing or equipment, for example a t-shirt or clipboard or a mobile phone or an ID badge, then we will provide this free of charge. 

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