Harmful experiences of healthcare
London School of Hygiene and Tropical Medicine (LSHTM) and the University of Oxford
Open to: Adults who have experienced psychological or physical harm from any care or treatment they received from the NHS in the last 5 years
Deadline: 30 September 2023
Apply: You take part by emailing healthcare.experiences@lshtm.ac.uk or calling researchers, Lavanya Thana and Helen Crocker on 07849 310 428
Contact: If you have any questions please contact healthcare.experiences@lshtm.ac.uk or call 07849 310 428We are carrying out a study about experiences of healthcare-related harm. By healthcare-related harm we mean any person who feels they have been either physically or emotionally harmed by NHS treatment or care or the lack of it.
This will involve interviews between 60 and 90 minutes, taking place at a convenient time for you using video-conferencing software (such as Zoom, Teams, Skype, or Facetime) or over the telephone.
You will be asked to describe your experience, and any actions you took following these events. We will send £30 shopping vouchers to participants following interview(s) as a thank you for your time.
You can choose to have a friend or family member with you for support if you wish.
Research participation requests are sent to the Stroke Association from external research institutions (e.g. universities and hospitals).
We conduct checks on these before promoting but are not involved in their running. This means we cannot comment on trials and have no affiliation with them.
What is the opportunity about?
A study about experiences of healthcare-related harm is being carried out by researchers from the London School of Hygiene and Tropical Medicine (LSHTM) and the University of Oxford.
We are carrying out individual interviews to explore their experience(s) of harm. By healthcare-related harm we mean any person who feels they have been either physically or emotionally harmed by NHS treatment or care or the lack of it.
We are also interested to learn about people’s decisions and any actions following these experiences.
The purpose of this study is to:
- Better understand the experiences of those who have been harmed by NHS healthcare
- To improve the services and support available to people receiving treatment and care
- To help healthcare providers ensure they can support and meet the needs of someone who has been harmed in the best way possible
The information we get from the study will help our knowledge and understanding of experiences of harm and how people make decisions following these experiences.
What will it involve?
The research team is carrying out individual interviews with a small number of people to explore their experience(s) of harm.
These will usually last between 60 and 90 minutes, taking place at a convenient time for you using video-conferencing software (such as Zoom, Teams, Skype, or Facetime) or over the telephone.
You will be asked to describe your experience, and any actions you took following these eventsYou can choose to have a friend or family member with you for support if you wish.
Who can take part?
The team are looking for adults who have experienced psychological or physical harm from any care or treatment they received from the NHS in the last 5 years.
The selection of who to interview is based on the need to hear from a wide range of people with different backgrounds and experiences, particularly disabled people and those from diverse ethnic, religious, sexual and gender groups.
What will you get from taking part?
We cannot promise that the study will help you personally. However, we have found that people often appreciate being interviewed, as it’s an opportunity to talk about your experience to an attentive listener.
At the same time, you will be contributing to research of national importance.
We will send £30 shopping vouchers to participants following interview(s) as a thank you for your time.
How can I take part?
Researchers, Lavanya Thana and Helen Crocker, can be contacted on 07849 310 428 or healthcare.experiences@lshtm.ac.uk for more information.
Information on taking part in research
Research participation helps research teams to test new ideas and approaches by sharing information or trying new approaches in clinical trials.
Taking part in clinical trials can support research to:
- Stop strokes from happening.
- Treat strokes.
- Support stroke survivors and their families to rebuild their lives.
By taking part in research, you can help us to learn more about stroke and make a difference in the lives of future stroke survivors.
Find out how our research has made a difference in the lives of people affected by stroke.
We have produced the Clinical Trials and Stroke booklet to explain more about clinical trials and answer questions you might have about taking part. The booklet was produced with the NIHR Clinical Research Network.