How we can help

Helpline video

Watch our helpline video to find out more about our service.

How we can help

We can help by:

  • listening and talking through your situation
  • giving information about stroke
  • making suggestions and exploring the options available to you
  • discussing rehabilitation and recovery after stroke
  • pointing you towards people and services that offer support after a stroke
  • putting you in touch with relevant local and national organisations
  • telling you how to reduce your risk of stroke
  • sending leaflets and factsheets with information about stroke
  • directing you to further sources of information and useful resources.

Service remit

Our service remit is:

  • We're not trained counsellors and don't offer counselling, but we can listen.
  • We're not medically trained and do not provide medical advice, but we can explain stroke in plain English and help you understand some of the medical jargon.
  • We're not able to provide detailed financial and benefits advice, but can provide general information, tell you about our Life After Stroke Grant, and direct you to relevant contacts and resources.
  • We're not legally trained and do not provide legal advice, but we can explain how to access this from a legal professional.
  • We are not able to provide an advocacy service, but we can search for  advocacy services in your local area.
  • We cannot recommend specific products or services provided by others, but we can tell you where to find this information and about the services the Stroke Association provides.

Further information

Watch this video for further information: