Due to office closures, please contact us by email wherever possible to ensure we’re able to respond. You can find our email addresses below. Unfortunately our online shop is temporarily closed and we’re currently unable to send out printed fundraising packs or stroke information leaflets. Please make donations or pay in fundraising money online where possible. At this current time, the processing of any donations made by post will be delayed.
We're here to help. Please get in touch with us if you need information, support or if you have a general query. We look forward to hearing from you.
For advice, support and information about stroke, call our dedicated Stroke Helpline on 0303 3033 100. Opening hours
For help making a donation or fundraising, call our friendly supporter care team on 0300 3300 740. The line is open from 9am to 5pm, Monday to Friday. Messages can be left outside office hours and a member of our team will call you back as soon as they are available.
For anything else, please take a look through the options below.
I need stroke support and information
We provide information, support and advice to help those affected by stroke. We have a number of services for both stroke survivors and carers:
- Our Stroke Helpline can help with practical and emotional support and is a place for information about stroke. You can call 0303 3033 100, lines are open Monday – Saturday (please visit our Helpline page for opening hours). You can also email email@example.com.
- We have a number of stroke support services across the UK, including our clubs and groups that are run by volunteers. Find one in your area today.
- My Stroke Guide is a trusted online support tool filled with easy-to-read information, advice and videos. The content will explain everything you need to know after a stroke. It also features an online chat forum where you can speak to other stroke survivors about their recovery and stroke-related topics.
- Visit our What is stroke section to access high-quality information about stroke and life after a stroke. It features our extensive publications library where you can download every guide as a PDF and they are available in a range of languages and accessible formats.
I want to order stroke leaflets, posters and resources
We have a range of leaflets, information guides and resources available in our shop. You can also purchase gift items such as trolley coins, wristbands and pin badges.
For any enquiries, please call 01604 687 724 (9am-5pm Monday to Friday).
I want someone to talk to my group about stroke and the Stroke Association
If you want someone to come and talk about stroke, please contact firstname.lastname@example.org or call 0300 3300 740
I want to talk to someone about stroke research
I want to make a donation
Visit our donations page or call 0300 3300 740 for details on making a one-off donation or set up a regular payment. You can also pay in your fundraising money. If you'd like to pay in your money by post please send cheques to:
Supporter Care Team
1 Sterling Business Park
If you want to change your direct debit details or find out where to make your cheques payable to, our donation FAQs page has all the information you need.
I want to fundraise for you
Visit our get involved section for events you can take part in or other ways you can fundraise for us. If you need any help or have your own fundraising idea, please contact our supporter care team on 0300 3300 740 or email email@example.com
Or you can contact your local fundraising office.
I want to volunteer with you
For more information about volunteering with the Stroke Association, and to apply, visit our volunteering pages.
I want to update my address or contact preferences
Please call us on 0300 330 0740 to update your address or change how we get in touch with you.
I want to contact your head office
If you need to contact our head office, please call 020 7566 0300.
I want to contact your Edinburgh office
You can contact our Edinburgh office at:
4 Redheughs Rigg
Tel: 0131 555 7240
I want to contact your Glasgow office
You can contact our Glasgow office at:
7 Buchanan Street (6th floor)
Tel: 0131 555 7240
I want to contact your Wales office
You can contact our Wales office at:
45 Castle Street | Stryd y Castell
Caerphilly | Caerffili
I want to contact your Northern Ireland office
You can contact our Northern Ireland office at:
46 Cadogan Park
Tel: 028 9050 8020
I want to contact your press office
To contact our media team, please call 0207 566 1500 during working hours and 07799 436008 for out-of-hours queries. Alternatively, you can email us at firstname.lastname@example.org
I want to contact your finance team
If you need to contact our finance team, please call our main switchboard on 020 7566 0300.
All supplier invoices, statements and queries should be emailed to email@example.com. We will endeavour to respond to your queries within fourteen working days.
All customer queries and remittance advices should be emailed to firstname.lastname@example.org. We will endeavour to respond to your queries within seven working days.