If you have a question or need to talk, our confidential Stroke Helpline is here to support anyone affected by stroke in the UK, including family and friends.
Call our Stroke Helpline now on 0303 3033 100 or email firstname.lastname@example.org.
We'll help you find answers on anything you want to know about stroke. We'll also provide you with information, guidance, and support on practical problems like fatigue, finances, getting back to work, driving and more.
If you'd like to speak with us in a language other than English, please let us know at the start of the call.
Each year thousands of people call and email our Helpline. Whether that's for stroke-specific information or to find out about what other services and support might be available.
People tell us they feel better after talking with us and, using the information provided by one of our friendly Helpline team. It helped them adjust to life after stroke.
If the Helpline is closed, you can use our out of hours contacts.
We may be experiencing a higher number of calls than usual. If you don't get through, please do try again. Afternoons tend to be quieter.
You can also join our online community and connect with thousands of people on the forum who understand stroke first-hand. Our online support tool provides trusted information and support 24/7.
If you have any questions about coronavirus and stroke, you can find information here.
Regular opening hours
Monday to Friday: 9 am to 5 pm
Saturday: 10 am to 1 pm
We provide information about stroke and its effects, what happens after a stroke, or what help and support is available. You may have many questions, be looking for some information and practical guidance, or simply want someone to talk to. That's where we can help.
If you think that you or someone you know is having a stroke, please call 999 immediately.
If your call requires follow-up work, or you have emailed us, our team of Helpline Officers will aim to respond within five working days.
You can contact us by:
Phone: 0303 3033 100*
Post: Stroke Helpline, Stroke Association, 1 Sterling Business Park, Salthouse Road, Brackmills, Northampton, NN4 7EX
Textphone: 18001 0303 3033 100
*Calls to 03 numbers are charged at no more than national rate calls to standard UK landline phone numbers starting with 01 or 02, and they must be included in your phone provider's inclusive minutes and discount schemes in the same way.
Please note: to check the quality and consistency of our service, and for learning and development purposes, we will occasionally listen in to calls and read written enquiries. We also sometimes record calls for this purpose. Please feel free to tell us not to, if you are not comfortable with this. All staff and volunteers are bound by our strict confidentiality policy. For further information, see our terms and conditions.
Out of hours contacts
When the Helpline is closed, or all our lines are busy, you can download a free information pack.
If you suspect someone is having a stroke, always use the FAST test and dial 999 immediately.
In non-emergency situations, please call:
NHS 111 (England) - 111
NHS 24 (Scotland) - 111
NHS Direct (Wales) - 0845 46 47
GP out of hours service (Northern Ireland) - See website for phone numbers for each area
Other useful sources of information and support include:
Samaritans provide confidential, emotional support, 24 hours a day, 365 days a year. Talk to them any time you like, in your own way and off the record, about whatever's getting to you. Call the Samaritans on 116 123, or email email@example.com.
For anyone in Northern Ireland who is experiencing any kind of distress of despair, the Lifeline helpline service is available 24 hours a day, seven days a week, on 0808 808 8000.
Find other helplines through the Helplines Partnership online directory.
Search for support and stroke clubs in your local area.
Visit My Stroke Guide - our online stroke community and support tool for everyone affected by stroke.