Woman at a desk with a headset, looking at a computer screen.

About Here For You

Our new Here For You telephone service connects stroke survivors and carers to trained volunteers, to offer support following a stroke and to help combat feelings of isolation. There are two types of telephone support available:

Lived experience telephone support

If you or someone you care for has recently had a stroke, you may want to speak to someone who can appreciate what you are going through. 

Our volunteers have experienced stroke first hand. They understand the practical and emotional challenges you face, and can offer you advice and peer support to help rebuild your life after stroke.

Connect and chat telephone support

If you have had a stroke or care for someone who has, you may be feeling more alone and isolated at the moment, unable to take part in the usual activities you enjoy. 

Our volunteers provide support and offer you someone to talk to about your interests to help you feel connected with other people.

How can I access the Here For You service?

You can sign up by clicking the button below, and we'll be in touch as soon as possible. 

Sign up now

If you know someone else who might benefit from Here For You, whether that's a loved one or a patient, you can refer them to the service too. Click the button below.

Sign up someone else

If you require support today, please contact our dedicated Stroke Helpline on 0303 3033 100 or email us.

If you speak limited English, we have volunteers who can support you in the following languages:

English, Welsh, French, German, Mandarin, Punjabi, Bengali, Hebrew, Japanese, Dutch, Italian, Arabic, Spanish, Swedish, Urdu, Portuguese, Somali, Hindi, Shona, Tamil, Turkish and Malayalam.

Video calls are also available using British Sign Language.

What does this service provide?

This service is free and available to all stroke survivors and their carers, regardless of location.

We offer:

  • Trained volunteer telephone support.
  • A matching service to ensure you receive the right support for you.
  • A weekly call up to 30 minutes, for eight weeks.
  • Signposting to additional support where required.

Find out how this service has benefited stroke survivors Jarreth and Jade.

What information and resources are available?

Read or download the following leaflets and FAQs to help you understand what you can expect when joining our service and the support you will receive. You can also find out about how you can volunteer to give support and help others to rebuild their lives after a stroke.

Interested in becoming a Here For You volunteer?

Our Lived Experience volunteers ensure that, as a stroke community, we are here for people affected by stroke when they need us most, helping them to rebuild their lives. If you are a stroke survivor and would like to support our service as a Lived Experience volunteer, read more about our roles and how to apply.

Hear from AlaireAnitaHaydn and Sharon, who have all been supporting people affected by stroke through this service.

  

It’s really special what each and every volunteer is doing. It’s a godsend. One day, I would like to give my time back to someone else as a volunteer for this service.