We have answered a number of frequently asked questions regarding our Stroke Support services below. If you don't find the information you are looking for here, please contact us at firstname.lastname@example.org
Our services across England, Wales and Northern Ireland are funded by Health or Social Care (free to the public) and may differ depending on where you live (Please note: our approach in Scotland is different, as we work in partnership with other organisations to develop services which meet the needs of local communities).
Find out what support is available in your area.
We know that sometimes things go wrong. If you’re concerned about or unhappy with any aspect of our service, please let us know as soon as you can, so we can look at ways to put things right. We aim to deal with any problems quickly and efficiently. Here’s the best way to get in touch with us to resolve your complaint:
As a first step, we suggest that you raise the issue informally with your Stroke Association Coordinator. We will do everything we can to put things right. However, if you are not happy with the response you get or would like to make a formal complaint, please either fill out a short form or contact us using the details below:
Call: 0203 873 5738
Stroke Association House
240 City Road
More information regarding each of our services can be found by accessing our factsheets avaliable via the links below. Or you can contact us by emailing Services@stroke.org.uk
- Stroke Recovery Service leaflet
- Communication Support leaflet
- Emotional Support leaflet
- Post-Stroke Review leaflet
If you are a stroke survivor, family member, friend or carer who would like to know more about stroke or what support is available, please contact the Stroke Helpline.